Headset... Broken... customer service? hello?!

Discussion in 'PS4 & PS3' started by Lootron6, Jun 20, 2014.

  1. Lootron6

    Lootron6 PSLS Level: Bronze

    Joined:
    Jun 20, 2014
    Messages:
    19
    Likes Received:
    6
    My Sony pulse elite headset that i got for xmas literally cracked on both sides while i was wearing them. I called cs and they said they needed a receipt... kill me.... why dont they fix the design of this headset or just stop selling it cause it happens often from what i read. Anyone else here have that problem?


    Oh yay finally i can use my pulse elite on ps4... *craaack*
     
  2. stolenxnametag

    stolenxnametag PSLS Level: Kraken PSLS Ambassador

    Joined:
    Feb 13, 2014
    Messages:
    1,264
    Likes Received:
    381
    PSN:
    arithrottle
    Where did you buy it? Some retailers keep a log of your transactions in their computers, especially places like Best Buy and Gamestop that have rewards programs. You might be able to produce a new receipt by calling the store where you bought it if that's the case.
     
  3. Jacky

    Jacky PSLS Level: Silver

    Joined:
    Feb 20, 2014
    Messages:
    1,295
    Likes Received:
    265
    PSN:
    ScoobyPup01
    I haven't heard of that happening at all
     
  4. Lootron6

    Lootron6 PSLS Level: Bronze

    Joined:
    Jun 20, 2014
    Messages:
    19
    Likes Received:
    6
    Got it at gamestop and they said their computers only hold that info for 3 months
     
  5. Lootron6

    Lootron6 PSLS Level: Bronze

    Joined:
    Jun 20, 2014
    Messages:
    19
    Likes Received:
    6
    You should check the reviews on amazon and on even the sony site almost every other review talks about them cracking
     
  6. stolenxnametag

    stolenxnametag PSLS Level: Kraken PSLS Ambassador

    Joined:
    Feb 13, 2014
    Messages:
    1,264
    Likes Received:
    381
    PSN:
    arithrottle
    That sucks. :(
     
  7. Jacky

    Jacky PSLS Level: Silver

    Joined:
    Feb 20, 2014
    Messages:
    1,295
    Likes Received:
    265
    PSN:
    ScoobyPup01
    I don't pay attention to the reviews, you can never tell if what is being said is true. But i don't use headsets in the first place. To klunky.
     
  8. BigPete7978

    BigPete7978 PSLS Level: Silver

    Joined:
    Feb 6, 2014
    Messages:
    1,826
    Likes Received:
    373
    PSN:
    BigPete7978
    I use mine because my fiancé doesn't like hearing games at times. But I also like it for chatting at well with people on my friends list.
     
  9. stolenxnametag

    stolenxnametag PSLS Level: Kraken PSLS Ambassador

    Joined:
    Feb 13, 2014
    Messages:
    1,264
    Likes Received:
    381
    PSN:
    arithrottle
    Aye! I work late-nights, so I use mine on my nights off when my wife is asleep.
     
  10. Jacky

    Jacky PSLS Level: Silver

    Joined:
    Feb 20, 2014
    Messages:
    1,295
    Likes Received:
    265
    PSN:
    ScoobyPup01
    I use my bluetooth
     
  11. Heath

    Heath PSLS Level: Bronze Staff Member

    Joined:
    Apr 28, 2014
    Messages:
    54
    Likes Received:
    41
    Dang, I came into this thread hoping it was gonna be another guy yelling at us and thinking we were the Sony corp. I leave disappointed.
     
  12. Jacky

    Jacky PSLS Level: Silver

    Joined:
    Feb 20, 2014
    Messages:
    1,295
    Likes Received:
    265
    PSN:
    ScoobyPup01
    Would it make you feel better if i started a thread strictly for that soul purpose, just for you?
    ^_^
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice